Shipping and returns

Transport costs

Free delivery on orders over €50,- (NL)
NL €6,95 (unless it is a mailbox package)
EU €9,80,-
Outside EU: €18,00,-

Costs are calculated in the shopping basket.

Worldwide shipping

We offer worldwide shipping. 
Pay attention! Outside of Europe, you may be charged for local import duties and custom charges on the arrival of the goods in your country.

Delivery time

Within 3 working days (NL).

Delivery of international orders can take up to 10 working days*, depending on the location and carrier. You will receive a track and trace so that you can follow the order.

The products of Studio Sluijter are mostly handmade. We try our best to have everything in stock. If the product is not in stock, we will mention it at our webshop and will refill this as soon as possible.

Returns

If the product is not what you expected, send us a message. You will then receive a confirmation email with more information about returning your purchase. The shipping costs you make for returning the package are for your own account. Once we have received the product in good order, we will refund the purchase amount to your account.

In order to return your purchase, the product must be in the same condition as you received it; in the original packaging and shipping box. If you have any questions about this please leave a message on our site.

Damage when received within EU**

Is your product damaged during transport, let us know! Please send us an email with a photo of the damaged product so that we can communicate this with the mail company. We send a new product to you as soon as possible.

*The delivery time is something that we unfortunately do not have completely within our control. We therefore can’t be held responsible for any delay caused by the postal company.
** For damaged products outside EU, we would like to discuss the options.